Please reach us at reception@m1physio.com.au if you cannot find an answer to your question.
At your first appointment, your physiotherapist will welcome you into a comfortable, private treatment space where you can openly share your story, your concerns, and what’s most important to you.
We’ll take the time to complete a thorough assessment of your movement, strength, and lifestyle factors. Your physiotherapist will talk you through the findings in a clear, easy-to-understand way and discuss a working diagnosis. Together, you’ll create a personalised plan that supports your recovery and aligns with your goals.
Your plan may include a blend of education, hands-on treatment, movement strategies, exercise therapy, and a tailored home exercise program—delivered through our complimentary mobile app for M1 clients.
Our consultation fees are based on the physiotherapist you see and the length of your appointment.
Fees reflect each clinician's level of experience, advanced training, and specialised qualifications. Physiotherapists with additional expertise or certifications may have higher consultation fees, in line with the advanced care they provide.
You can find out more about our fees here.
If you have any questions about our fees or choosing the right physiotherapist for your needs, our friendly team is happy to assist.
Yes, we do. We provide physiotherapy assessments and treatment for children.
However, for children aged 6 years and under, we generally recommend seeing a paediatric physiotherapist, as children's physiotherapy is quite different from adult physiotherapy.
Children's bodies are constantly growing and developing, meaning their musculoskeletal and nervous systems are still maturing. As a result, assessment and treatment approaches need to be specifically tailored to a child's stage of development, movement patterns, and individual needs. Paediatric physiotherapists have specialised training in supporting children's physical development and managing conditions unique to infants and children.
If you're looking for a paediatric physiotherapist near you, we recommend visiting PerthKidsHub.com.au, which provides a directory of paediatric physiotherapists and other child-focused allied health professionals across Perth and Western Australia.
If you're unsure whether your child would be best suited to a general physiotherapist or a paediatric physiotherapist, feel free to contact our team and we'll be happy to guide you.
At M1 Physio, we kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us the opportunity to offer your appointment time to another client who may be waiting for treatment.
Appointments cancelled with less than 24 hours’ notice, or appointments that are not attended, will incur the following fees:
Please note that cancellation and non-attendance fees are not covered by Medicare, DVA, private health insurance or third party insurers and remain the responsibility of the client.
If you need to cancel or reschedule, you can do so by:
We appreciate your understanding and cooperation in helping us manage appointment availability and provide timely care to all our clients.
As a courtesy, M1 Physio sends appointment reminders 3 days prior to your scheduled appointment, allowing sufficient time to make any necessary changes.
Please note that remembering and attending your scheduled appointment remains your responsibility, regardless of whether a reminder is received.
To ensure you continue receiving appointment reminders, please notify our friendly reception team if your contact details change.
If you need to cancel or reschedule your appointment, you can:
We kindly ask that you provide at least 24 hours’ notice for cancellations or rescheduling to avoid applicable fees.
Thank you for helping us keep our clinic safe.
If you are experiencing cold, flu, or other contagious symptoms, we kindly ask that you contact reception to reschedule your appointment. We can be contacted via phone on 0448 153 143 or via email: reception@m1physio.com.au
This helps protect the health and wellbeing of our patients and staff.
No referral is needed to see one of our physiotherapists—everyone is welcome at M1 Physio.
If you do have a doctor’s referral or any medical documents, feel free to bring them along to your first appointment. They can help us understand your history, keep communication clear, and ensure your care is well-coordinated.
A care plan is a tailored treatment plan created by your GP to support your ongoing health needs. It outlines your health goals, the treatments or services that can help you reach them, and the providers involved in your care—such as your physiotherapist.
If your GP has referred you for physiotherapy under a care plan, it means you’re eligible for a set number of subsidised sessions through Medicare. These sessions allow you to receive focused, collaborative care aimed at improving your mobility, reducing pain, and helping you get back to the activities you love.
Our role as your physiotherapy team is to work closely with you and your GP to ensure you get the most out of each session. We’ll guide you through your exercises, track your progress, and keep your GP updated so your care stays coordinated and effective.
If you have any questions about your care plan or how it works, just let us know— we’re here to help!
Yes! We happily accept Worker’s Compensation, DVA, Motor Vehicle Insurance (ICWA) and Medicare Care Plan referrals.
To help us make your visit smooth and stress-free, please bring the information relevant to your funding type:
Workers Compensation (WorkCover)
Please bring your approved claim number, GP referral, employer details and your case manager’s contact information.
If your claim is approved, there are no out-of-pocket costs for your sessions.
Medicare Care Plans
We do accept Medicare Care Plans.
Please bring your GP care plan along to your appointment. These sessions are not bulk billed, so an out-of-pocket fee of $30 applies. You simply pay in full on the day, and Medicare will reimburse your rebate directly to you.
Motor Vehicle Accident Claims (ICWA)
Please bring your approved claim number, GP referral and your case manager’s contact details.
If your claim is approved, you won’t have any out-of-pocket expenses.
DVA (Department of Veterans’ Affairs)
Please bring your GP referral and your DVA Gold or White card.
DVA-funded physiotherapy has no out-of-pocket costs.
Please note that if your claim or care plan is declined, closed, or not covered by Medicare, DVA, an insurer, employer, or another third-party funder, you will be responsible for any associated treatment fees. If you have any questions or concerns regarding your eligibility or payment responsibilities, please don't hesitate to contact our friendly reception team. We are always happy to assist.
Most private health extras policies include physiotherapy, but your rebate will depend on your individual cover.
For your convenience, we offer HICAPS in-clinic, so you can claim your rebate instantly after your session. Just remember to bring your private health card (or digital card) with you.
Physiotherapy focuses on the assessment, diagnosis, treatment, and prevention of musculoskeletal injuries and conditions through a range of techniques, including manual therapy, exercise prescription, and education.
Chiropractic care is a complementary health care profession that focuses on the diagnosis and treatment of disorders of the musculoskeletal system, particularly the spine, through manipulation and adjustment.
While there is some overlap between the two professions, physiotherapy is generally considered to be a broader field of practice.
Both help you move better, but they focus on different stages of recovery and health.
Physiotherapist
Physiotherapists focus on diagnosing and treating pain and injury, often using hands-on treatment to help you move better, faster.
They’re ideal for acute pain, injuries, or early rehab.
Exercise Physiologist
Exercise Physiologists use exercise as medicine to help you:
Manage chronic conditions (diabetes, arthritis, heart health), build strength after injury or pain, improve fitness, confidence, and long-term health
They’re ideal if you want a safe, personalised exercise plan and support to keep progressing long term
The best results? Often both. Physios help you feel better. Exercise Physiologists help you stay better.
Our team works together to guide you to the right care at the right time — so you get results that last.
Not sure who to book? That’s okay — we’ll help you choose.
Book online or contact us and we’ll point you in the right direction.
We do not currently offer dedicated remedial massage appointments. However, your physiotherapist may include massage techniques as part of your treatment when appropriate.
Ashleigh (Practice Manager) and Larissa (Exercise Physiologist) are completing their Diplomas of Remedial Massage, and we look forward to offering this service once they are qualified. We’ll share updates on our website and social media.
If you’re looking for remedial massage in Byford in the meantime, we recommend Thai Bliss Remedial Massage Therapy. You can contact them on 0478 487 892.
Absolutely. Our Exercise Physiologists can create safe, sustainable exercise plans to help you improve fitness, build strength, and support healthy weight management.
Yes, physiotherapy can be an effective treatment for chronic pain. Your physiotherapist will work with you to develop a personalized treatment plan that may include a combination of manual therapy, exercise prescription, and education on pain management techniques.
The frequency of your appointments will depend on the nature of your condition and your individual needs. Your physiotherapist will work with you to develop a treatment plan that takes into account your goals and expectations.
Wear comfortable, loose-fitting clothing that allows your physiotherapist to easily assess and treat the affected area.
Depending on your treatment, you may be asked to remove certain clothing items. Appropriate underwear must be worn at all appointments for hygiene and professional treatment purposes. If underwear is not worn, your appointment may need to be rescheduled.
Private changing facilities are available for your convenience. Your privacy, dignity and comfort will always be respected throughout your appointment.
Wear comfortable swimwear that allows you to move easily in the water.
Please bring a towel, suitable footwear for the pool and changing areas, and any mobility aid you normally use.
Your clinician will let you know if you need to bring anything else.
If you had a great experience at M1 Physio, we’d love to hear about it. Your feedback makes our day!
Simply follow the link below to leave us a review.
https://g.page/r/CUku_7qPhONpEAE/review
If we didn’t meet your expectations, we’d appreciate the chance to make things right. Please reach out to our team with any concerns, and we’ll always do our best to support you.
At M1 Physio, we are proud to support and encourage the future of the physiotherapy profession.
As part of our commitment to developing the next generation of clinicians, we occasionally welcome physiotherapy students into our clinic to gain valuable insight into private practice and observe experienced physiotherapists in a clinical setting.
If you are a physiotherapy student seeking a clinical placement, we would love to hear from you. Please contact our administration team at reception@m1physio.com.au to enquire about placement opportunities.
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